Service Advisor

Chandra Honda

2 - 6 Years
2 Openings
1.3-2.3 Lac/Yr
Vadavalli Coimbatore
+1 Saibaba Colony Coimbatore

Key Skills

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Job Description

To maintain higher productivity standards and better repair quality and ensure Quick Service, Same Day Delivery of vehicles.

To be responsible for ascertaining automotive problems and services by listening to customers descriptions of symptoms, clarifying descriptions of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.

Maintain customer rapport by explaining estimates and expected return of the vehicle, obtaining customers approval of estimates, answering questions and concerns, and arranging towing and temporary transportation.

To be accountable for providing estimates to the customer based on the service to be done to the vehicle and arrange for the Parts required through prior intimation to the Parts Department.

To provide and maintain a database of service-related documents in a proper way and ensure to submit the same whenever required by the Senior Management.

Ensure to communicate with the customer in case of rescheduling of appointment because of the vehicle is not ready for delivery or unavailability of parts or any other deviation in the process.

To be responsible for coordinating with the Floor Supervisor and Technicians in providing the highest customer satisfaction and on-time delivery of the vehicle as per the customer expectation.

Experience : 2 - 6 Years

No. of Openings : 2

Education : Diploma, B.Tech/B.E

Role : Service Advisor

Industry Type : Automobile / Auto Ancillaries

Gender : Male

Job Country : India

About Chandra Honda

CAIPL is a leading corporate entity, based in Coimbatore, who have established themselves in numerous verticals. This group is known for its rich tradition coupled with the doctrines of values and principles. Commitment towards the customers, business ethics and emotional bonding with the employees are the distinctive hallmarks of this group. They foster an environment of professionalism and have a highly motivated workforce of over 650 employees. This group has devised its strategic objectives with high priority to social welfare and environment protection in its pursuit to excellence. CAIPL has augmented its business by dealing with New Car Sales & Service / Two Wheeler Sales & Service, H-Promise (Used Car Division), Quick Service Outlets and Multi Brand Car Service.