To sell and promote the sale of all used vehicles in line with all aspects of dealership and manufacturer trading policies
To create and maintain a positive customer-friendly sales environment whilst taking responsibility for the day-to-day maintenance and presentation of the showroom
To always be prepared to receive and process new customer enquiries (via telephone, walk-in and email)
To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range
To achieve both new and used vehicle sales targets along with secondary accessory and financial services targets
To achieve a high level of customer satisfaction as reported in the monthly customer satisfaction analysis (for example, KIA DCSI)
To ensure all customers are handled with Family-like Care
To ensure company processes are followed to improve Customer Satisfaction and retention. This includes embracing Customer Satisfaction Action Plans (for example, DCSI), proactively selling Service Plans (for example, KIA Care 3) and following up finance renewal leads
To adhere to agreed staff development plans and undertake manufacturer training and eLearning modules to achieve required certificatio
Experience : 2 - 4 Years
No. of Openings : 5
Education : M.B.A/PGDM
Role : Sales Executive
Industry Type : Automobile / Auto Ancillaries
Gender : Male
Job Country : India