DESIGNATION: Resident Engineer (AV)
LOCATION Mumbai
OBJECTIVE To install the product at clients location & provide service for maintenance.
KEY
RESPONSIBILITIES
Site Inspection/ Feasibility
To receive call for installation and break-up from Manager.
To reach the client location on time defined.
To understand the clients requirement and study on client work location.
To install the product appropriately.
To collect feedback from client for service rendered.
To identify the actual fault and to provide appropriate solutions to the client
for proper functioning of the system installed.
To provide appropriate service to client with regards to the maintenance of
the product installed.
To maintain the track of AMC.
To maintain Courtesy calling with clients.
To submit final report for each call attended and service provided to the
client to the Service Manager
To give final call after every installation & services rendered to client to the
Service Manager
Installation report/ daily report/ Handover Report with testing & training to
Client
Documentation with drawing/ operating manuals/ company service matrix /
call logging
Schedule time to complete the site work.
Training the subordinates on technical aspects & Behavioral skills
Experience : 1 - 7 Years
No. of Openings : 3
Education : B.Tech/B.E
Role : Resident Engineer
Industry Type : IT-Hardware & Networking / IT-Software / Software Services
Gender : Male
Job Country : India