Phone Banking Officer

Key Skills

Banking Accounting Accountant

Job Description

Answer inbound calls and assist customers with their Queries/Request/Complains.

Raise Request & Complaints on behalf of the customer in the CRM tool.

Generate leads and educate customers about new products & their benefits.

Maintain and adhere to compliance guidelines

Capture problem indicators, highlight and suggest improvement

Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy

Maintain adequate knowledge levels on products, processes and systems used

Experience : 1 - 7 Years

No. of Openings : 30

Education : Any Bachelor Degree, B.A, B.B.A, B.Com, B.Sc, M.Com

Role : Phone Banking Officer

Industry Type : Banking / Financial Services / Stock Broking

Gender : [ Male / Female ]

Job Country : India

About Ace talent consulting

Ace Talent Consulting caters Manpower Searching & Selection, Recruitment, Consultancy and Staffing Business. We are based in Mumbai catering to clients across India. Ace Talent Consulting is a division of Gharondaa Advisors. Ace Talent Consulting is a premier destination for talented candidates and companies committed to recruiting and developing middle level and the top tier professionals. We connect the most experienced professionals to accelerate the success of both candidate and client.

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