Job Description
Technical Skills : PL SQL, C#
Technical Skills (Good to know): Expert
Must have good technical knowledge.
Problem-solving ability, interpersonal efficiency, and positive attitude.
Should be passionate about working on cloud technologies and collaborating with teams across the business to drive seamless experience to the customers.
Provide detailed information on all performed activities to the next appropriate level according to process definition.
If an incident is solved, log all required debriefing information in the ticket according to the process definition.
Qualifications
Technical Support and Troubleshooting skills
Analytical Skills and Problem-Solving abilities
Customer Support and Customer Satisfaction mindset
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Knowledge of the dental industry and related technologies is a plus
Bachelor's degree in Information Technology, Computer Science, or related field
Experience : 1 - 3 Years
No. of Openings : 1
Education : B.C.A, B.Sc, B.Tech/B.E, M.C.A, M.Sc
Role : L2 Technical Support Engineer
Industry Type : IT-Hardware & Networking / IT-Software / Software Services
Gender : Male
Job Country : India