OBJECTIVE
Providing customers including health care professionals with highest standards of service pertaining to their drug needs.
JOB GUIDELINES
Financial responsibilities
· To improve and achieve sales targets of the unit set by heads of the organization
· To achieve and further improve the unit operational productivity
· To keep a control on inventory levels and ordering process according to annual budget
· To establish method of storage of pharmaceuticals to minimize expiry
· To utilize the manpower provided in accordance with the hospital approved budgetary guidelines
Customer responsibilities
- Ensure delivery of quality pharmacy service for patients and healthcare professionals
- Ensuring the dispensing of medications with clear instruction to patients Provides clear, understandable instructions to discharge patients in a language known to patient Acts as a liaison with Healthcare professionals concerning prescriptions orders, drugs and pharmaceutical details, errors and complaints.
Process responsibility
- Maintaining the quality standards as per hospital policy
Plan, organize and supervise activities in the pharmacy according to hospital policies, standard practice of the profession and pharmacy legislation.
- Maintains established departmental policies and procedures, objectives, quality assurance program & safety.
- Ensures secure storage of costly drugs on a basis.
- Complies with pharmacy legislation and maintains all records in the center as required by the laws pertaining to pharmacy operations.
- To maintain good pharmacy services to achieve high Customer satisfaction index
People responsibility
Takes responsibility for all pharmacy staff who report to the position.
Provides basic department orientation to new employee and keeps the staff informed of the updates of philosophies, policies, and procedures to be followed in caring for patients and their families.
Sanctions and recommends leave and vacation schedules for the staff
Experience : 3 - 7 Years
No. of Openings : 1
Education : Any Bachelor Degree
Role : Executive Operation
Industry Type : Pharma / BioTech / Clinical Research
Gender : Male
Job Country : India