Travel Desk Executive - 3-6 Months experience

Auki Holidays Private Limited

Job Summary

Required Travel Desk Executive to assist corporate with travel related services like domestic & international ticketing, hotels, cars, visa etc

Responsibilities and Duties

Process the booking requests received from the designated areas

Handles daily correspondences and responds to inquiries and makes reservations as needed.

Co-ordinate between the Clients & Supplier or Service provider to finalize the bookings.

Working on simultaneous travel queries & arrangements, without loss of details

Exploring different websites for best available rates of Flight Tickets and Hotel Accommodation.

Follow up with the supplier deadlines and time limits and the same should intimate to the staff timely.

Communicates reservation information to the suppliers and consultants.

Processes cancellations and modifications and promptly relays this information to the suppliers and consultants.

Do the rate comparison offer best rates to materialize the bookings.

All the bookings Reconfirmation should be done on daily basis with valid hotel confirmation numbers.

Process refunds for cancelled bookings, amended bookings, short stay bookings Etc.,

On the road issues, such as no booking find at the time of check in, payment issue, guest doesnt like the hotel Etc.,

Post Travel such as, guest complaints, Etc

All the correspondence between suppliers and clients should be handled

Qualifications and Skills

Diploma, Graduate or Post Graduate preferably in travel & tourism with good communication skills

Excellent communication and interpersonal skills

Able to build strong client relationships

Overall understanding of technology platforms, GDS functions, Microsoft applications

Strong knowledge of international reservations, geographies, faring and routings

Consultative service skills and problem solving abilities

Shows initiative by looking for opportunities to improve processes and making suggestions.

Supportive of management and company objectives.

Experience : 0 - 1 Years

No. of Openings : 3

Education : Any Bachelor Degree

Role : Travel Desk Executive

Industry Type : Hotel / Restaurant / Hospitality

Gender : [ Male / Female ]

Job Country : India