Team Leader

SAFFRON CONSULTANCY SERVICES(SCS)

2 - 4 Years
11 Openings
3.5-4.3 Lac/Yr
Bengaluru

Key Skills

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Job Description

Job Title : - Team Lead

no of Vacancies : 11

city : Bengaluru, Karnataka, India

responsible in Managing the Team of 20 to 30 Agents.

setting and Meeting Performance Targets for Accuracy, Efficiency, and Quality

ensuring Meeting Clintssla.

monitor and Track the Performance with Respect to Slas, Client Satisfaction.

maintaining Up-to-date Knowledge of Processde velopments.

assist with ger/manager from the End Users Point Ofview.

monitor the Performance Standards of the Team Against Planned Objectives, and Recommending And/or Taking Corrective

the Document, Examine and Report Quality Issues Their Response and Suggest Possible Improvements.

taking Care of Attrition and Shrinkage.

qualification & Experience:

drive the Team to Achieve Quality Targets.

daily Reports.

work Experience : Yrs - Yrs

ctc (annual) : Lacs - Lacs.

Experience : 2 - 4 Years

No. of Openings : 11

Education : Any Bachelor Degree

Role : Team Leader

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India

About SAFFRON CONSULTANCY SERVICES(SCS)

SAFFRON the name of our firm ,is inspired by the precious and popular spice .The three wispy Saffron threads can be gleaned from each delicate crocus which though lavender-purple in color is called traditionally as Kesar.Its effect is pristine and symbolizes purity. Akin to the potential value of this precious spice,it shall be our endeavor at Saffron Careers to deliver value to all our clients thereby" Redefining Careers" and at the same time retaining purity in our approach..Our firm is steadily growing over the past decade and is poised to grow further as we expand and add more activities related to career enhancement.