Urgent requirement for Service engineer

The Best Services & Enterprise's

Service engineers are responsible for the maintenance and correction of products that have been sold.

They offer off-site corrective and preventive maintenance as well as other after-sales technical support solutions.

Service engineers are often the ones who interact with customers to provide information and procedures to address

the inquiries, concerns and requests to their products and services.

: Typical work duties of a service engineer include: responds to customer complaints; evaluates and resolves

problems of the customer; assists in installing the equipment; analyzes, inspects and reviews findings to determine

the solution to the problem that the customer demands; works alongside with technical sales engineers; offers

customer training for the product; repairs, tests and maintains equipment; monitors performance of the product;

maintains product manuals; provides customers with regular reports and feedback on their service requests;

develops and maintains relations with customers; reports common complaints of customers to top management in

order to address the situation for future reference; makes recommendations to maintenance technicians; and offers

feedback on product development, features and functions

Experience : 2 - 8 Years

No. of Openings : 1

Education : Diploma, Advanced/Higher Diploma, Professional Degree

Role : Service engineer

Industry Type : Manufacturing / Production / Quality

Gender : [ Male / Female ]

Job Country : India