Call Coordinator

  • icon job experience 0 - 1 Years
  • icon job opening 5 Openings
  • icon salary Rs.1.0 - 1.25 Lakh/Yr
  • icon job location Chennai

Key Skills

Call Coordination Voice Process Associate IT Service Desk Analyst Help Desk Coordination

Job Description

Assist Customers with Any Malware, Virus, Hardware Related Issues.

answer Phone to Respond to Customer Inquiries and Troubleshoot for Any Malware Issues.

assist Customers with Installation / Installation of Anti-virus Software Products.

assist Customers with Product Configuration, Error Messages & / or Common Issues.

project a Professional Company Image Through Phone Interaction.

provide Customers with Product and Service Information.

transfer the Customer Appropriate Department if Required.

escalate the Customer's Concern to the Next Level if Required.

Experience : 0 - 1 Years

No. of Openings : 5

Education : Any Bachelor Degree

Role : Call Coordinator

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India

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