Dhanush Tech Pune, Maharashtra

1. Maintain company product knowledge 2. Receive customer queries via inbound phone call/email/web chat and Effectively articulate necessary customer and non-technical information to customers in a simple and concise manner. 3. Ability to Sell Service Packages 4. Provide support on non technical account management customer queries 5. Guide customer through online payment portal and ensure a smooth sales process Skills: 1. Excellent Customer service and negotiation skills 2. Basic PC skills including quick data entry 3. Strong Analytical Skills and ability to work through ambiguous situation 4. Willing to work in 24/7 shifts 5. UnderGrad/ Graduate in any field with minimum of 1-2 years of work experience as a Sales Executive (or similar) 6. Foreign Language skill will be an added asset 7. Willing to work in Pune Kharadi 411014