Hiring For Catalog analyst

Saaki Argus and Averil

Job Responsibilities:

Essential duties and responsibilities include the following (other duties may be assigned)

Catalog analysts will be responsible for working on one or more critical programs or tasks for a product category. The tasks include (but not limited to) audit vendor submissions to meet client's catalog standards, interacting or coordinating with suppliers/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and performed. The individual is expected to perform these tasks by using fair judgement in understanding instructions provided by the process lead/manager. The role will have daily deliverables across productivity, quality and utilization as basic metrics. This role will work with various partners within the organization to enhance the business.

Key Responsibilities:

Handle daily volumes of the assigned tasks and ensure that the given SLA are met per the quality standards.

Maintain records of day-to-day work by updating the trackers to reflect work done.

Demonstrate excellent time management skills.

If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead.

Interacting and collaborating with suppliers or merchants to accurately reflect the product information in the client catalog.

Willingness to take initiatives and responsibilities.

Job Requirement :

No of Resources Required : 156 (120 TM and STM 36)

Location : Chennai

Process : Catalog Analyst

Position : Team Member & Senior Team Member

Shift Timings : 6:30am 2:30pm / 3:00pm 11:00pm

Employment Type : Permanent

Skill Required : JD attached.

Notice : Immediate Joiners only (Notice Period buyout (All) and Joining Bonus on selective cases

Experience : 1 - 3 Years

No. of Openings : 120

Education : Any Bachelor Degree

Role : Catalog Specialist

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India