Talents Edge Mumbai, Maharashtra

Overview

Responsibilities and Duties Should be able to multi-task during handling a transaction and dealing with a client Should be available to work in a US based shifts. Will be responsible for attaining daily, weekly and monthly Product Targets Ability to profile clients and engage them forming enhanced customer relations Should have a short learning curve coupled with a passion for technology market Ability to understand/comprehend the clients requirements and respond tactically Emphasizing on key words, handling objections and using product/service benefits to respond to customers queries Should be able to profile and engage customers to create strong foundations and impart companies principles Accurately capturing required customer details in CRM tool Will require to address, engage and profile various types of clients where necessary in a tactical manner imparting product features and benefits Meet Call Quality requirements as outlined via Call Monitoring Guidelines and Policies Requires maintaining 100% Product Compliance as per market guidelines Real time adherence and ad-hoc implementation of product training basis of Service Level Agreements Benefits Excellent Incentives (4k - 25k Per Month) Value Added Perks on top of Salary & Incentives Domestic and International travel Campaigns with Amazing Prices Opportunity to make Cash Incentive on Weekly Basis Overseas Travel Opportunities to USA Job Type: Full-time Salary: ?11,000.00 to ?18,000.00 /month

Skills / Roles I hire for

CallingCustomer ServiceCustomer SupportClient RelationshipInternational BPOVoice ProcessProduct Complianceproduct training

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