Overview
Responsibilities and Duties
Should be able to multi-task during handling a transaction and dealing with a client
Should be available to work in a US based shifts. Will be responsible for attaining daily, weekly
and monthly Product Targets
Ability to profile clients and engage them forming enhanced customer relations
Should have a short learning curve coupled with a passion for technology market
Ability to understand/comprehend the clients requirements and respond tactically
Emphasizing on key words, handling objections and using product/service benefits to respond
to customers queries
Should be able to profile and engage customers to create strong foundations and impart
companies principles
Accurately capturing required customer details in CRM tool
Will require to address, engage and profile various types of clients where necessary in a
tactical manner imparting product features and benefits
Meet Call Quality requirements as outlined via Call Monitoring Guidelines and Policies
Requires maintaining 100% Product Compliance as per market guidelines
Real time adherence and ad-hoc implementation of product training basis of Service Level
Agreements
Benefits
Excellent Incentives (4k - 25k Per Month)
Value Added Perks on top of Salary & Incentives
Domestic and International travel Campaigns with Amazing Prices
Opportunity to make Cash Incentive on Weekly Basis
Overseas Travel Opportunities to USA
Job Type: Full-time
Salary: ?11,000.00 to ?18,000.00 /month
Skills / Roles I hire for
CallingCustomer ServiceCustomer SupportClient RelationshipInternational BPOVoice ProcessProduct Complianceproduct training