Overview
Hiring for Process Associates for Night Shift
job Description:
serves Customers By Providing Product and Service Information; Resolving Product and Service Problems.
responsibilities
attracts Potential Customers By Answering Product and Service Questions; Suggesting Information About other Products and Services.
opens Customer Accounts By Recording Account Information.
maintains Customer Records By Updating Account Information.
resolves Product or Service Problems By Clarifying the Customer's Complaint; Determining the Cause of the Problem; Selecting and Explaining the Best Solution to Solve the Problem; Expediting Correction or Adjustment; Following Up to Ensure Resolution
maintains Financial Accounts By Processing Customer Adjustments.recommends Potential Products or Services to Management By Collecting Customer Information and Analyzing Customer Needs.prepares Product or Service Reports By Collecting and Analyzing Customer Information.contributes to Team Effort By Accomplishing Related Results as Needed.
requirement
customer Service
fluent English
product Knowledge
quality Focus
problem Solving
phone Skills
multi Tasking
analyzing Information