Overview
o Timely responses to all customer requests via personal visits /email or phone
o Provides information and comparisons concerning vendor and product information
o Proactive delivery of any relevant follow-up to customers
o Development of new customer
o Generate profit margins through cross sell and up-sell activity
o Regular customer touches via email, phone or in-person
o Ensures customer satisfaction standards are achieved and maintained
Skills / Roles I hire for
should have experience in IT hardware networking and handelling customer qurrieshandling customer qurriesSales Manager