Prathamesh Constructions Pune, Maharashtra

Work Profile: Handles Prathamesh Gallardo, Prathamesh Novellus & Prathamesh Sylvatica independently Have good convincing ability to enrol customers Enquiry Follow-ups / Leads generation & Closures Develop and increase business by following up on potential leads with face to face Presentation and meetings with clients and providing them the customer service Experience in converting leads generated in events, meetings, etc. Understanding and documenting customer requirements and support requests. Implement specific marketing activities to acquire targeted prospects, market analysis and research skills Self-motivated, work independently, Should handle team effectively. Booking process Preparing agreements, Bank NOCs, Demand Letters, registration process etc Payment follow-ups Attended more than 7 exhibitions at Pune Conducted market research surveys on customer needs and requirements Managed the needs/requirements of high revenue commercial accounts through extensive follow-up procedures Improved customer service based on client feedback through the development of new policies and procedures . . Responsible for the recruitment and training of customer service representatives Monitoring service levels in order to meet & manage customer expectations Developed filing system, client billing system and book keeping