Overview
*Responsible To Provide Technical Support Assistance To US Customers Over The Phone & Pitch In For New Software & Services.
*Excellent Oral & Written Communication Skills In English.
*Focused Towards Meeting Organizational Objectives With A Strong Sense Of Commitment.
*Flexibility To Work In Shifts.
*Answer Inbound Calls As Well As Assist Customers Who Have Specific Inquiries.
*Build Customers Interest In The Services And Products Offered By The Company
*Provide Personalized Customer Service Of The Highest Level.
*Update The Existing Databases With Changes And The Status Of Each Customer/Prospective Customer.
*Follow Up With Customers Before The Expiration Of Their Subscription Plan.
*Excellent Communication Skills.
All the best! - 
