Overview
The Role Of Regional Lead Counselor Involves Calling Back To These Would-Be Participants, Looking Out For Information With In Next 30 Minutes Sla Of Them Enquiring On Website During The Regular Working Hours.
Here Are List Of Activities Expected To Be Done & Involved In The Role:
- Adhere To Talk To Customers Within 30 Minutes Or Less After Their Enquiry.
- Adhere To Talk To Customers In The First 2 Hours Of Next Immediate Working Day For Post Work Hour Enquiries.
- Daily Engage At Least 15 New Customers & 85 Follow-Up Customers And Motivate/Persuade For Enrolment.
- Update Crm Customer Records And Maintain Healthy Pipeline For Achieving Customer Enrolments.
- Send Updated Email Communications To Customers To Provide Up-To-Date Information After Interaction
All the best! - 
