Ferndale Tech Pvt Ltd Hyderabad, Telangana

We Have Very Urgent Opening For Bpo Position Company: Ferndale Tech Pvt Ltd Work Location: Kukatpally, Hyderabad Experience: 1 Year Interested Candidates Can Share Resume To Hr@Ferndaletechs.Com Job Description: Answer Incoming Calls From Customers And Answering Their Queries, Handle Complaints, Troubleshoot Problems And Provide Information. Main Job Tasks And Responsibilities: -Answer Calls. -Handle Customer Inquiries Both Telephonically And By Email. -Manage And Resolve Customer Complaints. -Provide Customers With Service Information. -Identify And Escalate Priority Issues. -Follow Up Customer Calls Where Necessary. -Document All Call Information According To Standard Operating Procedures.