Deepija Telecom (P) Pune, Maharashtra

Field Support Engineer location: Chennai exp: 1 to 2 Years job Description install and Configure the Computer Applications monitor and Maintain Computer Networks maintain Good and Smooth Communication with Customers Through Different Channels like Web, Email, and Phone prioritizing and Managing the Workflow troubleshooting, Diagnosing and Resolving the Issue maintaining Procedural Documents and Reports ability to Learn and Work On Changing Technologies respond to Customers Calls, Emails and Act Accordingly Regarding Issues establish and Maintain a Good Working Relationship with Customers and other Professionals strong Communication Skills Both Written and Verbal to Interact Confidently with Clients great Analytical and Problem-solving Skills Help in Resolving the Issue Faster strong Troubleshooting, Diagnosing Skills to Resolve Technical Issues good Knowledge of Computer Systems, Mobiles, and other Techs strong Customer Focus and Technical Knowledge of the Company Products or Services visit the Client Location and Solve the Queries of Them. it's Totally a Field Job.