Overview
Job Description: Steward/ Trainee Steward
Ensure to provide proficient and professional Food & Beverage service to the
guests by meeting and also exceeding their expectations.
Welcome the guests by greeting them as per the standards.
Any matter which may affect the interests of The Palms should be brought to
the attention of the Management
Facilitates the functioning of and / or oversees the functioning of Front Office
Department or any other Department in the Club when necessitated by
circumstances and as mandated by the General Manager. This would be over
and above regular stipulated responsibilities and duties
People Management:
Respond to customer queries by resolving issues in a timely and efficient
manner to ensure customer satisfaction.
Ensure to attend to guest complaints, requests or inquiries regarding the food
and services.
Establish and maintain seamless co-ordination & co-operation with all
departments productivity, morale and guest service.