Overview
Experience
Fresher can apply.
Undergraduates - Min 6months of experience in a International Voice process.
Graduates - Freshers and Candidates with 1 - 2 years of experience in Banking/Financial process are preferred with Excellent communication.
Roles & Responsibilities
Execute calls & transactions as per given guidelines
Ensure achievement of given quality and performance parameters including turn-around time
Focus on Customer Service and Key Performance Indicator (KPI) results as per client contract, so as to meet the organizational objectives
Generic & Specific Skillset
Candidate should have good communication skills
Should have knowledge of MS Office
Should have Analytical / Logical Reasoning Skills
Should have decision making ability
Should be willing to work in shifts.
Qualification Section
Graduate / Undergraduates (B.E / B.Tech/Post Graduates Pls do not apply)