City Homes & Vip City

Chennai, Tamil Nadu

Requirements:-
-Proven branch management experience
-Sufficient knowledge of modern management techniques and best practices
-Ability to meet sales targets and goals
-Familiarity with industry?s rules and regulations
-Excellent organizational skills
-Results driven and customer focused
-Leadership and human resources management skills
Responsibilities:-
-Accountable for achieving individual and team
-Support in marketing activities for lead generation
-Counseling prospective clients for client retention targets
-Recruitment and training of consultants
-Resolving all issues raised by clients by coordinating with the corporate office
-Punctual and accurate preparation and submission of MIS
-Handling queries and convincing clients
-Reporting and Analysis: Maintenance of Trackers / Databases to update Management on the status of clients.
-To do in-depth study about services being offered & suggest changes and tweaking to drive business
-Employee development and Performance management of my team Plan, organize, direct and control the process flow in the department.
-Resolve problems that arise, such client escalations during the phase of file processing and addresses their grievances with suitable solutions.
-Implementing new ideas to streamline the process and trying best to have zero errors.
-Helping juniors in solving the escalations and personally handling client walk-ins and solve queries.
-Regular follow-ups with clients to ensure the smooth process.
-Job Location: Chennai
-Pay: Salary+Incentives