Citta Solution Gujarat

Solution Delivery - Provides technical direction for troubleshooting and resolution of issues in Windows and all third party desktop level software in use. - Applies significant knowledge of Windows domain environment and other third party applications to improve service to our clients. - Daily ticket Management as per the internal processes defined. Comfortable with UK timings. - Technical Effort Management - Effectively troubleshoot the desktop issues in domain and workgroup environment. - Keeps tickets updated as per the process. - Communicates ticket progress to clients on requirement/as per the process. - Consistently delivers high-quality services to our clients.