Overview
GWP: Rs.10,000 cr
CoR: 95% and always within top 3
Retention (customers, business partners, employees): 80-90%
Portfolio mix: Motor (55%), Health (25%), Comm. & others (20%)
Policy TAT: instant to 3 days
Claims TAT for motor OD (from submission of documents): 2 days
No. of agents: 100,000 (min. 60% active)
Employee satisfaction score: 90 percentile