Overview
Personal Attributes:
Customer Service Orientation
Resilience and flexibility
Interpersonal skills & Teamwork
Voice International, Tech Support, 24x7 process
Roles & Responsibilities:
Installing and configuring Backups & restores as per the client Requirement
Troubleshooting Backup/Restore and network problems and diagnosing and solving software faults
Providing support, including procedural documentation and relevant reports
Responding within agreed time limits to call-outs
Working continuously on a task until completion
Prioritizing and managing many open cases at one time
Only Experienced Candidates should apply