Azym Technologies Alappuzha, Kerala

Overview

Primary responsibility would be to assist our customers in fixing technical/non-technical issues, queries over phone, chat & email. Maintain existing customer relationships Find new customers Manage company social media accounts Should be flexible to work in shifts. Shift Timing: Rotational Shifts (9.00AM- 5.00PM, 5.00PM - 1.00AM & 1.00AM - 9.00AM) Week Offs: Rotational Week Offs Skills: 1. Excellent Written & Verbal communication skills in the English 2. Willingness to study and execute 3. Problem-solving & Decision Making 4. Basic computer (MS Office) knowledge. Job Type: Full-time FOOD & ACCOMMODATION PROVIDED

Skills / Roles I hire for

CallingCustomer Servicecustomer relationshipsComplaint HandlingVoice Process

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