AMS Inform Pvt. Ltd. Ghaziabad, Uttar Pradesh

CLIENT RELATION EXECUTIVE Roles and Responsibilities: Client Service through emails, phone and e-services. Help to resolve clients query related to different verifications like Employment, Education and Criminal & Reference Checks. Ensure timely and accurate report delivery at defined productivity levels. Execute issue /query resolution and ensure proper documentation & follow-up. Ensure adherence to Client Service Level Agreements (SLAs). Identify, share and support operational improvements. Documentation Client Relation Management Portal Updation Coordinating between Vendors & Clients Responsible for work in the absence of Vendors(when the vendors are on leave) Vendor Management Following up with vendors by mail. Completing reports. Requirements: Candidate must be Graduate. Experience and Fresher, both are welcome. Grammatically precise in written and spoken English. Good in MS Word.