Overview
Train client staff members appropriately to handle and use our software products
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Attracts potential customers by answering product and service questions
Maintains customer records by updating account information
Coordinate between client issues and product development team
Should be able to work with multimember team
All the best! - 
