Overview
Position: Senior Tech Support Associate
No.of vacancies: 11
Job Description: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidates Profile:
Must Have Experience in Outbound Tech Support for more than 8 months to 1 year
Must know how to close their own calls.
Must have good convincing skills.
Must have Experience in handling calls of printers, routers and anti viruses
Benefits & Facilities:
Fixed Salary on 1st of every month in Salary account + High Incentives Daily Sales Incentives Attendance Incentive Monthly Sales Incentives
Hike of 15% -20% on last drawn salary Loyalty Bonus of Rs.5000 every year
Referral Bonus of Rs.1500 per candidate.
No extension of shift timings
High prospect of growth
Salary Increment after 9 months.
Shift timing US/UK
Working Days: 6 days
Interview: Monday to Saturday from 12:30 pm to 5:30 pm
Skills / Roles I hire for
Fluency in Hindi and EnglishMust have Knowledge in product sellingFluencyin hindi and englishwork experience in credit card sellingbanking sectortelecom sales.fluency in English and HindiFluency in EnglishMust have exp. in tech support processmust be Fluent in englishMust have Exp in Technical Outbound ProcessMust Know how to close callOutbound salesdomestic processDomestic SalesOutbound VoiceTelemarketing ExecutiveDomestic CallingTele Sales ExecutiveTech support call closerCall CloserExp . in outbound tech supportoutbound tech support callingout bound tech support callingExp In tech SupportExp . In Tech Supportexp in tech support processFluency
All the best! - 
