Overview
We believe that our commitment to deliver business values uncovers hidden potential & transforms the customer experience without interruption to the existing operations. Our team has a proven track record in the BFSI, FMCG, ITES and Telecom industry verticals.
Initially captive BPO of FXSS
Team of dynamic & experienced personnel from international & domestic BPOs
Managing a wide range of complex business processes including:
Customer Relationship Management
Customer Acquisition
Customer Retention & Renewals
Back Office
Current spectrum of clients across Insurance, Advertising, Retail.
SEC 1: Equipped with 100 workstations in Mumbai (Rampup Capacity 250 WS)
SEC 2: Equipped with 50 workstations in Colombo.
SEC 2: Equipped with 100 workstations in Istanbul.
ISMS Certified Company. (Applied)
Skills / Roles I hire for
Customer Care Executivecustomer care assistantCustomer Care AssociateCustomer Sales ExecutiveTele Sales ExecutiveTelecallerCustomer Relationship ExecutiveCustomer Service AgentCustomer Service ExecutiveCustomer Service AdvisorCustomer Service AssistantCustomer Service AssociateInvestment BankingCustomer Service RepresentativeTelesales ExecutiveCustomer Care OfficerCustomer Relation OfficerCustomer Relationship AdvisorTele Marketing OfficerPhone Banking OfficerPre Sales ExecutiveCustomer Sales Representativelead generation