Suven Consultants & Technology Pvt Ltd

Mumbai, Maharashtra

Hi,

EXCITING JOB OPENING IN A LEADING COMPANY!!!

We are having an urgent opening for Customer Relation Executive profile in Maple Digital Technology International Pvt Ltd.We want someone who can handle walkin customers complaints and queries in the store.The person will have to stand in the store and handle customer queries.

Following are the details of company's profile:

Company: Maple Digital Technology International Pvt Ltd.
Job Location: Thane/Vashi/Seawoods

Required Qualification: HSC/graduate/MB A

Experience - minimum 1 year experience in sales/customer service (Preferably from retail background).

Salary package: upto 20000 per month take home plus incentives

Skills Required:

1.Good Personality with Excellent Communication skills.

2.Ability to multi task.

3.Must be a Graduate.

Job Description:

1)Handling the customer query/ grievances.

2)Developing relationship with premium clients, thus enhancing the business.

3)Understanding the customer query and accordingly look forward for its resolution.

4)Allocation of onsite calls to the engineers.

5)Should deal with the team and management and come up with ways to better the service.

6)Need to maintain certain reports such as Happy Calling Report and Apple Report.

7)Reporting to Store Manager.



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