The candidate shall be responsible to manage all service functions of the company. He/ She shall take in complaints from customers, record incidents and maintain records. The candidate shall allocate resources, technicians and coordinate with them to...
Key Skills : service coordinator,service desk executive
Currently we have Openings in Voice process for Day and Night Shifts.
Designation: - Associate / Senior Associate / Specialist / Customer Service Representative
Department: - Operations
Location: - Thane
Key Skills : customer care agent,customer associate,customer care executive,bpo executive,back office assistant,backend executive,back-office operations,service...
RS 1,25,000 To 2,25,000 Mumbai, Mumbai Suburb, Thane, Navi Mumbai
Experience: 1 – 2 years
Salary: 15-18k pm
Only female Candidate.
• Resolve service calls using documented procedures.
• Handle routine help desk responsibilities and ensu...
Minimum 2-3 year of experience as Team Leader (on paper)
Qualification: Minimum HSC / Graduation not mandatory
Ability to handle team span of 50-60 FTE
SLA / KPI Management
Conducting weekly / monthly One to One Discussion
Key Skills : team leader,team leader operations,team handling,domestic bpo,attendance management,office coordinator,customer service
A Night Manager assumes the duties of the whole Front Office during the night. Normally the working day of a Night Manager starts at 11 p.m. until the morning shifts displace him. If there is no Duty Manager the Night Manager is in charge of the whol...
Key Skills : night manager,front office,office coordinator,customer service