- Good knowledge on Microsoft product support [Windows XP & 7, MS office suits, Outlook]
- Knowledge on technologies like Windows 2008 server, Exchange 2010, VMware, AD,DNS,DHCP, Antivirus server etc..
- Knowledge in Networking and applications...
-Managing Assets of all users From End users and field users (Maintains iPad, tablets, Iphones, system reports, Hand over forms).
-End to End user support (mail issue, Wi-Fi issue, desktop software issue, printing issue, micro soft link issues).
Key Skills : hardware engineer,networking engineer,troubleshooting engineer,desktop support executive,system administrator