Perform initial triage, duplicate and analyze customer reported issues
Create & Review Problem Analysis (PA) documents and Knowledgebase Articles
Develop temporary code fixes and suggest workarounds to the reported issues
Maintaining QAD art...
Key Skills : application support consultant,senior application support consultant
RS 1,00,000 To 3,00,000 Hyderabad, Hyderabad Suburb, Bangalore
The primary areas of responsibility within the lab would be receiving the samples from front office segregate the samples preparation of work order in Path Online.
• Segregation of samples according to departments and registration of samples in...
- respond to requests for technical assistance, via email or phone
- diagnose and resolve technical application and software issues
- research questionsusing available information resources (Use and populate SD+ client knowledge base)
- advise use...
Key Skills : application support engineer,application development,tomcat,telnet
Across a variety of QAD products the Senior Support Consultant (Sr. SC) provides solutions for application defects. Solutions will be created following QAD Development and Support quality processes, standards and tool sets. Sr. SC utilizes demonstrat...
Key Skills : application support analyst,application support engineer,application consultant