Maintain the Quality of the handled process as per the given parameters, Satisfy the customer with quality of delivery of the team of agents. Ensure appropriate & effective resolution has been made to the issues raised.
Monitoring working of quality department including quality supervisor and quality inspectors
- Process inspection and Gemba audit
- Handling of in house and customer complaints
- preparation of monthly MIS
- all documentation related to T...
Salary: 20,000/- 30,000 pm
Open t- work in night shifts
Willing t- work in any/rotational shift in accordance t- business requirement
Ready t- work in the process operational window AM and PM
Skills & Expe...
Key Skills : quality analyst,customer quality analyst,quality control executive,content quality control executive
Greetings from Kreative India Manpower Solutions !!!!!
we are Hiring for Quality Analyst Priofile (qa)....
sal Up to 22k
should Be from Customer Service Background Only....
we Need At Least Min 1 Year of Exp On Papers.
1. Validation of the Tools to Be Used in Production
2. Monitoring the Lead Time for Each New Project Received
3. Coordination with other Department like Software Engineering
Quality ,Data Centre & Production.
4. Responsible for Complete...
Key Skills : business analyst,process analyst,business development executive,business process analyst
Partnering with hiring managers to identify key recruiting needs and utilizing effective recruitment strategies to recruit and retain top talent for our client. Responsible for end to end recruitments. Schedul...
1) Should be above 18 years and below 45 years of age.
2) Minimum 1yr of experience as QA in Telecom process (BPO/Telecom industry)
3) Should be comfortable working in night shifts.
4) Should have excellent communication skills.
RS 1,00,000 To 3,50,000 East Delhi, Gurgaon, Ghaziabad, Noida, Delhi
Greetings from S S Services
This is Keshav from S S Servives
An excellent opportunity engulfs you with one of our most renowned clients
We are hiring fresher and experienced candidates for International BPO Call Centres all over ...
Key Skills : bpo executive,call center executive,customer center executive,customer care executive. tech support executive,customer care...
We have urgent requirement of QUALITY ANALYST cum TRAINER for US Shift (NIGHT SHIFT) (9 PM TO 6AM)
Location: Noida, Sector 3
Salary : 15k to 20k+ Transporation Allownace ( Depends on knowledge, experience,communication skills)
- Learn and understand the Clients business and the functionality of its websites.
- Capable of leading small projects or sub-projects as required, including the role of representing Quality Engineering on cross-functional core teams.
1.)Perform ad hoc research to develop and produce new web based and print content.
2.)Function as moderator and administrator for onsite asynchronous message boards and blogs.
3.)Draft email newsletters weekly to produce thousands of dollars ...
1. Transaction monitoring for a span of min. 40 Sale Executives.
2. Audits calls to improve Sale Executives performance
3. Give feedback on developmental areas.
4. Coach the Sale Executive on identified gap areas.