1. Experience in Autocall Management System. ACMS)
2. Document all calls with regards to participant inquires accurately using Call Tracking System.
3. Provide quality customer service on every call.
4. Manage length of calls.
Key Skills : customer care executive,customer care officer,customer services,inbound calls handling,business outsourcing process
Our various projects are running in all over INDIA. We require engineers in our project plant. So we provide training to the fresher engineers for our project plant. Our company provides practical knowledge in Power plant to make them core engineers....
Process: Inbound Voice
Candidate should have experience in handling inbound calls in a timely manner
Ability to develop & maintain positive working relationship with client
Follow up with incoming leads for generating Appointments for Bu...
Perform other Duties Commensurate with the Post as per Client and Management Guidelines Unique
maintain Regular and Punctual Attendance in Line with Company Policies and Procedures.
promoting and Selling Products and Services of Company.