Company: Client of Capricorn HR Consultancy, Leading International BPO
Experience: Relevant experience in respective positions
Real Time Analysts
Key Skills : bpo executive,customer care executive,customer support executive,customer services,inbound calls...
1. Handling a team of 5 to 7 team leads
2. Operational Management: Managing the floor, adherence to schedule.
3. Knowledge of Work Force Management
4. Analyze past volume and staffing patterns and plan staffing based on the forecast provided by th...
required An Individual with Ability to Work in Flexible Hours with a Strong Operational Level Base. Experience in People Management and Operations Control is a Pre-requisite. Ability to Manage and Assist the Overall Operations Wi...
Profile: Mission Control Analyst WFM - Teleperformance
Description: profile requires the candidate to be a master in time management and discipline rules based on company policy & business requirements and is capable to drive results carry out his/h...
Key Skills : mission control analyst,business analyst
Job with Team Leader, Trainer, Quality Analyst in Navi Mumbai
location - Turbhe
min. 6 Months to 1 Year Experience Compulsory in Inbound Call Center
below Positions- Qa (quality Analyst) /qtl(quality Team Leader)