Purpose of the role
As an Operations Manager / Senior Operations Manager in the local Operations team, the role revolves around the management and coordination of the city Operations team, to implement and maintain a level of customer service unsu...
Key Skills : operation executive,branch operations,sales operations,customer service
RS 80,000 To 4,25,000 Mumbai, Mumbai Suburb, Navi Mumbai
We have Direct Walkin Interview in Our Office for Bpo/non-bpo
job Details for Internationals:
international Voice Process:-
qualification: Ssc + 6 Months Any Exp. / Hsc+ 6 Months Exp. of Any Bpo / Graduate Fresher/ Experience
Customer interaction to ensure CSat (customer satisfaction) at all times.
Customer grievance handling and conflict resolution.
Profiling customers based on data viz. patient details, past transactions, complaints etc. and system updation of same.