• Develop a comprehensive SEO management strategy ( Long term & Short Term)
• Communication to team and management on project development, timelines, and results.
• Client communication, team handling etc.
Give constant direction to team members to ensure that all customer inquiries are rightfully handled, on time and in the best way possible to give them satisfaction.
Create better modes of operations to make customer service easier for both team m...
Key Skills : customer service manager,customer service,customer service team lead,customer care,bpo,voice process
Calls and maintain relationship with customers. Handling new inquiries. Follow up and fixing appointment for sales team. Daily reporting to senior management.
Graduate from any discipline
Relevant experience of min 1 years
Key Skills : telecalling,online lead generation,sales,marketing,business development