- Attend to customer queries & reply satisfactorily
- Attend customer compliants & take action as per protocols in practice
- Receive calls from customers on lanline for business enquiries or any other query
- Arrange announcements through...
-Good Knowledge In Hardware Networking
-Good Knowledge About It Asset Management
-Knowledge In It Ticketing Tools (Bmc / Service Now)
-Knowledge In Configuration Of Printers, Ms Outlook
-Ability To Close The Tickets As...
reetings from First source!!!
Great opportunity to work with leading MNC under Day shift-HINDI VOICE
Job Description: Airtel Retail Store Help Desk
- Answer phones and respond to customer requests
- Provide customers with ...
Key Skills : customer service,customer support,customer care,technical support executive
Urgent Openings for Help Desk Executive
Qualification: Any Graduate Degree/Diploma/BE
Experience: 0-1 year
Fresher Also Can Apply
Male/Female Both Can Apply
Fluency in Hindi & English is Must
Job Location: Chennai
Work Location: ...
Key Skills : fluency in english & hindi,desktop support engineer,technical support engineer,network engineer
Answer calls professionally
Respond to customer inquiries
Research required information using available resources
Handle and resolve customer complaints
Enter customer information
-Managing Assets of all users From End users and field users (Maintains iPad, tablets, Iphones, system reports, Hand over forms).
-End to End user support (mail issue, Wi-Fi issue, desktop software issue, printing issue, micro soft link issues).
Key Skills : hardware engineer,networking engineer,troubleshooting engineer,desktop support executive,system administrator