Answer calls and respond to emails
Research required information using available resources
Provide customers with product and service information
manage and resolve customer complaints
identify and escalate priority issues
Key Skills : good communication skill,fluency in kannada and english,listening skills,customer care,bpo,voice process
Understanding The Process As A Whole And Ensuring That The Client\'S Requirements Are Met.
Coordinating With Clients To Boost The Sales And Quality Standards Of A Particular Campaign.
Maintaining The Quality Standards Of The Given Team.
Key Skills : call center executive,customer care executive,bpo executive,kpo executive,tech support executive,customer care...