-Conduct Quality Audit of Inbound calls for an allocated workforce
-Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success.
-Perform Quality Assurance Feedback as related to quality audits.
RS 1,50,000 To 1,75,000 Thiruvananthapuram, Chennai, Coimbatore, Madurai, Nagercoil, Tirunelveli
•Excellent Written And Verbal Communication Skills In The English Language
•Must Be A Quick Learner
•Confident In Building A Conversation
• Ability To Use The Computer System
•The Desired Candidate Needs To Have Basic K...
Key Skills : call center executive,customer care executive,bpo executive,kpo executive,tech support executive,customer care...
• Making calls to existing and new clients.
• Confident in building a conversation
• Attend all Calls and queries.
• Responsible for handling inbound calls
• Resolving customer queries
• Follow ups and maintaining Data.