Yards and Keys Pvt Ltd Delhi

Build, implement and manage all systems for clients, lead generation, database management and back office support Coordinate marketing events and client activities Cold Calling on data Oversee all listing files and listing marketing (brochures, flyers, Digital marketing, etc.) Manage website, blog sites and social media Cordinating with clients requirement Participate in company-provided training sessions Compile and distribute weekly/monthly reports to clients (buyers and sellers) Manage contract to close process Create and maintain an operations manual that documents all systems and standards Be the first point of contact in handling customer inquiries and complaints Create, maintain and utilize a complete lead follow-up system Provide concierge level customer service to clients and customers Work with all preferred vendors, including professional photographers, contractors, etc. Enter critical dates for property sales on shared Google Calendar Shall send out weekly reminders of upcoming critical dates and property events via email Work with the title company as a secondary liaison on any necessary information/documentation to help get the property to a successful closing Coordinate seller listing sign installation and removal at the appropriate times Schedule photographers for all seller listings Continue to take day to day office tasks away from agent, organizing workflow and reducing inefficiencies