Overview
Undertakes administrative job duties as it pertains to the sales department. Utilizes skills to make certain that all sales people have the proper equipment or literature to do their job.
Generates and processes new sales leads as necessary
Answers phone calls from customers and deals with problems as they arise
Takes sales information and puts it into an easily readable format
Follows up with customers to make sure that they are satisfied with a particular product
Makes sure that sales persons are on track with sales goals
Provides any necessary data or reports to the sales team
Arranges appointments with clients and sales team
Acknowledges customers by responding to emails, texts, and phone calls
Updates all contact information for clients
Deals with any customer complaints and resolves the issue as necessary
Arranges travel and accommodations for any sales person that is meeting clients outside of the office
Does any necessary administrative work including filing reports or presenting sales team with necessary documents
Skills / Roles I hire for
Sales support executiveSTLCSDLCprepare test casesidentify bug reportsAgile TestingScrum Master