Overview
Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidate Profile:Must Have Experience in Inbound Tech Support for more than 6 months-1 year
Must know how to close their own calls.Must have good convincing and sales skills.
Salary:Rs.12,000-18,000/month(fixed)+Huge incentives
INCENTIVES STRUCTURE
Huge incentive monthly basis and daily basis. Attendance allowances are provided.
Roles and skills we seek in our hiring process :-
FresherHSC - Higher School CertificateTraineeITTechnical SupportInternational Technical supportInbound Voice ProcessInbound Tech SupportInbound Sales