Overview
- Be a Advocate for Customer Experience Management for Clients
- Understand, analyze and map customer journey across the various channels of the enterprise
- Design the technology & process road map
- Map the relevant Software tools
- Implement the CX Tech for the enterprise
- Ongoing business support
Skills / Roles I hire for
Windows system administrationCall Center TechnologyWindows ServerServer AdministratorCRM DeveloperMySQL Database AdministrationServer & Network Administrator