Sonipra Technologies Delhi

JOB DESCRIPTION -CLIENT RELATIONSHIP Designation: Client Relationship Manager Experience- 3-5 Years Salary Negotiable (2 to 4 lpa) Location Delhi-North Key Job Responsibility Area:- -Improve Customer Service experience, create engaged customers and facilitate growth. -Coordinate with internal team for customer queries and try to resolve the issues ASAP. -Take ownership of client issues and follow problems through to resolution. -Maintain client relations to build excellent reputation for service and produce repeat business. -Recommend management routinely of tribulations and opportunities trying to resolve issues and improve growth prospects. -Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. -Maintain an orderly work flow according to priorities. Required Skill:- Good Communication & Presentation Skill Conflict Resolution Advanced troubleshooting and Multitasking Skill Strategic Thinking Skill Good Interpersonal Skill Dress Code:- Western Formal