Quampetence Business Solutions Pvt. Ltd. Delhi

Job Profile: Travel Sales Consultant Job Description: Minimum experience required is of 6 months to 1 Year as Travel Sales Consultant. Must have knowledge of any GDS (preferably Amadeus, Sabre and Galileo). Good Destination Knowledge Good knowledge of fares rules and restrictions Liaising with clients over the phone, webchat or via email to discuss their travel requirements Advising clients on suitable options for domestic or international destinations, tours, accommodation, transport, insurance and fares. Preparing customized itineraries to suit the clients preferences and budget Making and confirming bookings, via a Global Distribution System Galileo. Researching destinations and keeping up to date with travel industry news Meeting profit or sales targets Collect booking payments, deposits and balances Create and update profiles and queries of clients in CRM and document each conversation of client made over the phone, webchat or via email in CRM Use promotional techniques to sell itinerary & tour packages Handle unforeseen problems and complaints Assist clients for any after sales query Update all the special service requests of clients in their booking Dealing with airlines to confirm special service requests and update the status to client to avoid any future dispute