Overview
To coordinate with overseas agents & offices -Negotiate rates with Shipping Lines & Overseas Partners -Coordination with Sales team for business coordination -Sending quotes to customers & coordinating for queries -Coordination with operations, shipping lines/ airlines to manage services.
-Preparing reports like MIS, DSO, performance & profitability -To coordinate between sales/ operations, customer service.
-Maintaining zero error performance
Roles and skills we seek in our hiring process :-
Shipping Customer ServiceSales OperationsProfitability Service ManagementExport DocumentationExport Import ExecutiveDocumentation ExecutiveProfitability Service ManagementCustomer Service ExecutiveSales Operation ExecutiveService Management